Deliveries & Collections
Deliveries & Collections
Delivery Fees
MAIN CENTRE AREAS:
NOMU offers FREE delivery to all Main Center areas on orders of R600 or more. Orders under R600 will now be a flat rate of R65 for delivery.
OUTLYING AREAS:
For Outlying Areas we add a R120 delivery fee. Unfortunately, no free shipping options are available for areas outside the Main Center areas.
INTERNATIONAL DELIVERIES:
For international parcels you will be sent a quote for shipping to be approved by you before we dispatch.
International delivery is wholly dependent on many factors that are out of our control. Once we issue the tracking details for your parcel, we will try our best to assist you if the parcel takes more than 7 days to reach you.
COURIERS
Please note that these delivery times are estimations. As much as we appreciate and always strive for the fastest delivery times possible, things just don’t always work out that way. We have decided instead to take a more pragmatic approach, reflected in more realistic timing, to avoid disappointment! So, we will promise a little less, but aim to deliver a LOT more! Thank you for your understanding.
You also have the option to personally collect your delicious goods from the NOMU Factory Shop, 108 Aviation Crescent, Airport City, Cape Town International Airport. You will be notified when your parcel is ready for collection.
Collection times are between 9 am and 4 pm, Monday to Friday.
For more information about deliveries or collections, or if you want to track your order, please feel free to contact us at 021 386 2000 or email us at hello@nomu.co.za.
Courier deliveries are from Monday to Friday, between 08h00 and 17h00.
If you have special requirements to deliver on a specific day of the week, you need to please specify under the ‘Shipping & Handling’ section in your Delivery Note / Special Instructions block.
Once your order is dispatched from our warehouse, you will receive a dispatch email and/or SMS informing you of your waybill number and the link for you to track your order.
LOCAL delivery times are estimated as follows:
Main Centres: 4 – 5 working days.
Outlying areas: 6 – 7 working days.
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