STAY IN TOUCH
Drivers and NOMU staff have been instructed to not make physical contact with any customers and keep a safe distance at all times. But, we’re the first to admit that mistakes can, and sometimes do happen, despite our best efforts.
THE WAY IT SHOULD HAPPEN:
Packages will be placed on a surface indicated by our customers, the driver or staff member will then back away and allow the customer to pick up their package themselves.
If this does not happen, please immediately let us know so that we can address it with the courier / delivery service as a matter of urgency and always try to constantly improve our service as we go!
Orders over R750
Unfortunately not available
Here are one or two practical things that you need to know about!
Please note that these delivery times are estimations. As much as we appreciate and always strive for the fastest delivery times possible, things just don’t always work out that way. We have decided instead to take a more pragmatic approach, reflected in more realistic timing, to avoid disappointment! So, we will promise a little less, but aim to deliver a LOT more! Thank you for your understanding.
You also have the option to personally collect your delicious goods from the NOMU Factory Shop, Unit 6 Concorde Park, 35 Concorde Crescent, Airport City, Cape Town International Airport. You will be notified when your parcel is ready for collection.
Collection times are between 9 am and 4 pm, Monday to Friday.
For more information about deliveries or collections, or if you want to track your order, please feel free to contact us at 021 386 2000 or email us at firstname.lastname@example.org.
Looking for information on a specific product, or simply want to get in touch? Please complete the form below, and we’ll get back to you as soon as possible.
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